At Next Era Manuka Honey Skincare, every order is prepared with intention and care. From formulation to fulfillment, we ensure your products arrive safely and beautifully.

Order Processing

All orders are processed within 1–3 business days, excluding weekends and holidays.
Once your order has been carefully prepared and dispatched, you will receive a shipping confirmation email with tracking details.

Shipping Rates & Delivery Timelines

Shipping costs are calculated and displayed at checkout.

United States

• Standard Shipping: 3–5 business days

• Express Shipping: 1–2 business days

International

• Standard Shipping: 7–14 business days

• Express Shipping: 3–5 business days

Delivery times are estimates and may vary due to carrier conditions, customs clearance, or seasonal demand.

International Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in shipping fees.

Tracking Your Order

Once shipped, a tracking number will be sent via email.
Please allow up to 24 hours for tracking information to update.

Address Accuracy

We kindly ask that all shipping details are reviewed carefully before placing your order. Next Era Manuka Honey Skincare cannot be held responsible for deliveries made to incorrect addresses provided at checkout.

Lost, Delayed, or Damaged Shipments

If your order arrives damaged or experiences an unexpected delay, please contact us within 48 hours of delivery at pamelajones@nexteraskin.com, including photos where applicable. Our team will assist you promptly.

Our Commitment

We ship with care, restraint, and respect — ensuring your products arrive as intended, without excess or compromise.