Terms of Service

Last Updated: August 23, 2026

OVERVIEW

Welcome to Next Era Manuka Honey Skincare.

The terms “Next Era,” “Next Era Manuka Honey Skincare,” “we,” “us,” and “our” refer to Next Era Manuka Honey Skincare. We operate this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (collectively, the “Services”).

Our online store is powered by Shopify, which helps us provide the Services to you.

These Terms of Service, together with any policies and documents referenced in these Terms (collectively, the “Terms”), describe your rights and responsibilities when you access, browse, interact with, purchase from, or otherwise use our Services.

Please read these Terms carefully. They contain important information regarding your legal rights, including warranty disclaimers and limitations of liability.

By accessing, browsing, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you may not access or use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence.

You may be required to provide certain information to access or use certain portions of the Services, including your name, email address, billing information, payment information, shipping information, and telephone number.

You agree that all information you provide to us is accurate, current, and complete and that you have the legal right to provide that information.

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account. You may not sell, transfer, assign, or license your account to another person without our prior written permission.

We reserve the right to suspend or terminate accounts that contain inaccurate information or are used in violation of these Terms or applicable law.

SECTION 2 – OUR PRODUCTS

We make reasonable efforts to accurately display and describe our products and Services. However, actual product colors, packaging, appearance, or other visual characteristics may vary depending on your device, screen settings, manufacturing updates, or other factors.

Product descriptions, pricing, availability, packaging, and other product information may be changed or updated at any time without notice, to the extent permitted by applicable law.

We reserve the right to discontinue products or limit the quantities of products offered to any person, household, geographic region, or jurisdiction.

Nothing on our website should be interpreted as medical advice, diagnosis, treatment, or a guarantee of specific results. Individual results may vary.

Please review product ingredients carefully before use. If you have known allergies, sensitivities, or concerns about whether a product is appropriate for you, consult a qualified healthcare professional before using the product.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to accept, decline, limit, or cancel an order for any lawful reason, including suspected fraud, product availability, pricing errors, or inaccurate account or payment information.

An order is not considered accepted until we process the order and provide confirmation of acceptance.

We may contact you using the email address, telephone number, billing address, or other information you provided regarding changes, cancellations, or issues with your order.

Please review your order carefully before submitting it. Once an order has been accepted or processed, we may not be able to accommodate cancellation requests.

Returns, refunds, and exchanges are governed by our applicable Refund Policy.

You represent and warrant that purchases made through our Services are for personal or household use and are not intended for unauthorized commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, promotions, and product availability are subject to change without notice.

The price charged for a product will generally be the price displayed at the time your order is submitted, subject to correction of errors or inaccuracies.

Unless otherwise stated, prices may not include applicable taxes, shipping, handling, customs duties, import charges, or similar fees.

You agree to provide current, complete, and accurate purchase, billing, payment, and account information for all transactions.

By submitting payment information, you represent and warrant that:

1. The information you provide is accurate and complete;
2. You are authorized to use the selected payment method;
3. Charges incurred by you will be honored by your payment provider; and
4. You are responsible for applicable charges, including shipping, handling, and taxes.

We reserve the right to correct pricing errors and cancel or modify orders affected by an error, to the extent permitted by applicable law.

SECTION 5 – SHIPPING AND DELIVERY

Shipping and delivery estimates are provided for convenience only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, weather, customs processing, incorrect delivery information provided by the customer, or events beyond our reasonable control.

Once an order has been transferred to the applicable shipping carrier, the shipment may be subject to the carrier's terms and conditions.

Additional information regarding shipping may be provided in our Shipping Policy or at checkout.

SECTION 6 – INTELLECTUAL PROPERTY

All content available through our Services, including but not limited to trademarks, logos, brand names, product names, text, graphics, photographs, videos, designs, artwork, website content, product descriptions, and other materials, is owned by or licensed to Next Era Manuka Honey Skincare and is protected by applicable intellectual property laws.

You may use the Services solely for your personal, non-commercial use.

You may not, without our prior written permission:

• Reproduce;
• Copy;
• Modify;
• Distribute;
• Republish;
• Sell;
• Create derivative works from; or
• Exploit

any content or materials from our Services except as expressly permitted by applicable law.

All rights not expressly granted are reserved.

SECTION 7 – OPTIONAL AND THIRD-PARTY TOOLS

Our Services may provide access to tools, features, applications, or services operated by third parties.

We do not necessarily control, monitor, or endorse third-party tools or services.

Your use of third-party tools or services is subject to the applicable third party's terms, policies, and practices.

To the fullest extent permitted by law, we are not responsible for losses or damages arising from your use of third-party tools or services.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites, platforms, applications, or resources.

These links are provided for convenience only. We do not control or endorse third-party websites or their content.

If you access a third-party website, you do so at your own risk and should review that third party's applicable terms and privacy policies.

We are not responsible for third-party products, services, content, security practices, or privacy practices.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Next Era Manuka Honey Skincare is powered by Shopify.

Purchases made through our online store are transactions directly between you and Next Era Manuka Honey Skincare.

Shopify is not responsible for our products, our fulfillment of orders, or disputes relating to purchases made from Next Era Manuka Honey Skincare.

To the extent permitted by applicable law, Shopify and its affiliates are not liable for claims, losses, damages, or liabilities arising from transactions between you and Next Era Manuka Honey Skincare.

SECTION 10 – PRIVACY

Your use of our Services is also governed by our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, protect, and disclose personal information, including information collected through our website, purchases, customer interactions, and marketing communications.

By using our Services, you acknowledge that you have reviewed our Privacy Policy.

Certain personal information may also be processed by Shopify and other authorized service providers as necessary to provide our Services.

SECTION 11 – SMS AND RCS MESSAGING TERMS

Next Era Manuka Honey Skincare may offer customers the opportunity to receive marketing and informational communications through Short Message Service (“SMS”), Rich Communication Services (“RCS”), or other supported messaging technologies (collectively, “Text Messages”).

These Messaging Terms apply in addition to the other provisions of these Terms of Service and our Privacy Policy.

11.1 Opting In

By voluntarily providing your mobile telephone number and affirmatively opting in to receive Text Messages from Next Era Manuka Honey Skincare, you agree to receive recurring marketing and/or informational messages from us.

Text Messages may include, but are not limited to:

• Promotional offers;
• Product announcements;
• New product launches;
• Special offers and discounts;
• Cart reminders;
• Order and shipping updates;
• Customer service communications; and
• Other information relating to Next Era Manuka Honey Skincare.

Consent to receive marketing Text Messages is not a condition of purchasing any product or service from Next Era Manuka Honey Skincare.

You may continue to purchase products without agreeing to receive marketing Text Messages.

11.2 SMS and RCS Delivery

Messages may be delivered through SMS, RCS, or another supported messaging technology.

RCS availability may depend on your device, mobile carrier, operating system, messaging application, geographic location, and other technical requirements.

Where RCS is unavailable or unsupported, messages may be delivered through SMS or another available messaging channel, where applicable.

We do not guarantee that RCS functionality, features, media, or other enhanced messaging capabilities will be available on every device or network.

11.3 Message Frequency

Message frequency varies.

The number of Text Messages you receive may vary depending on your interaction with us, your purchases, your subscription preferences, promotional activity, and other factors.

11.4 Message and Data Rates

Message and data rates may apply.

Your mobile carrier may charge you for receiving or sending Text Messages in accordance with your mobile service plan.

You are responsible for any charges imposed by your wireless carrier.

11.5 How to Opt Out

You may opt out of marketing Text Messages at any time by replying:

STOP

to a Text Message you receive from us.

After you send STOP, you may receive a confirmation message acknowledging your opt-out.

You may also use any available unsubscribe or opt-out mechanism provided in the applicable messaging platform.

Opting out of marketing Text Messages will not necessarily prevent us from sending certain non-marketing communications that are necessary to provide requested products or services, where permitted by law.

11.6 Help

For assistance with our Text Messaging program, reply:

HELP

to a Text Message you receive from us, where supported.

You may also contact us at:

Email: pamelajones@nexteraskin.com
Phone: +1 318-957-1243

11.7 Mobile Number and Consent

You represent that you are the authorized user of the mobile telephone number provided to us or otherwise have authority to provide that number and consent to receive communications.

You agree to promptly notify us if your mobile telephone number changes, is reassigned, or is no longer under your control.

11.8 Consent Is Voluntary

Your consent to receive marketing Text Messages is voluntary.

You may withdraw your consent at any time by following the opt-out instructions above.

Withdrawal of consent will not affect the lawfulness of processing or communications completed before your opt-out request, where applicable.

11.9 Messaging Service Providers

We may use authorized third-party service providers and messaging platforms, including Klaviyo and telecommunications or messaging providers, to facilitate the delivery, management, and analysis of our Text Messaging program.

These providers may process limited personal information as necessary to provide messaging services on our behalf and in accordance with applicable law and contractual obligations.

Your mobile number and messaging consent are not sold, rented, or shared with third parties for their own independent marketing or promotional purposes.

11.10 Supported Carriers and Delivery

Delivery of Text Messages is subject to the capabilities, policies, and availability of your wireless carrier and messaging platform.

We are not responsible for delayed, failed, or undelivered messages caused by mobile carriers, network outages, device limitations, or circumstances beyond our reasonable control.

SECTION 12 – FEEDBACK AND USER CONTENT

If you submit reviews, feedback, suggestions, ideas, comments, photographs, or other content to us, you grant Next Era Manuka Honey Skincare a worldwide, non-exclusive, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, display, and otherwise use that content for lawful business purposes.

You represent that you own or have the necessary rights to submit such content.

You agree not to submit content that:

• Violates another person's intellectual property rights;

• Is unlawful, defamatory, abusive, threatening, obscene, or fraudulent;

• Contains malicious code or harmful software; or

• Violates applicable law.

We reserve the right, but are not obligated, to review, edit, or remove submitted content.

SECTION 13 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct errors, update information, or cancel or modify orders when information is inaccurate, to the extent permitted by applicable law.

SECTION 14 – PROHIBITED USES

You may use our Services only for lawful purposes.

You may not use the Services to:

• Violate applicable laws or regulations;
• Infringe intellectual property rights;
• Harass, abuse, threaten, or harm another person;
• Submit false or misleading information;
• Impersonate another person or entity;
• Send spam or unsolicited communications;
• Introduce viruses, malware, or malicious code;
• Attempt unauthorized access to our systems;
• Interfere with the security or operation of our Services;
• Collect personal information about others without authorization;
• Scrape, crawl, or exploit our Services through unauthorized automated means; or
• Engage in conduct that may harm Next Era Manuka Honey Skincare, our customers, service providers, or other users.

We may suspend or terminate access to the Services if we reasonably believe that you have violated these Terms or applicable law.

SECTION 15 – TERMINATION

We may suspend, restrict, or terminate your access to the Services when reasonably necessary, including when you violate these Terms, engage in fraudulent activity, or create a security or legal risk.

Termination does not affect obligations or rights that, by their nature, should survive termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services and products offered through the Services are provided on an “AS IS” and “AS AVAILABLE” basis except where otherwise required by law.

We do not guarantee that the Services will always be uninterrupted, secure, error-free, or available.

Nothing in these Terms is intended to limit any consumer rights or warranties that cannot legally be excluded.

SECTION 17 – LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Next Era Manuka Honey Skincare and its affiliates, officers, employees, agents, contractors, licensors, and service providers will not be liable for indirect, incidental, consequential, special, punitive, or similar damages arising from or relating to your use of the Services.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

SECTION 18 – INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Next Era Manuka Honey Skincare and its affiliates, officers, employees, agents, contractors, licensors, and service providers from claims, liabilities, damages, and reasonable expenses arising from your violation of these Terms, applicable law, or the rights of another person.

SECTION 19 – SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in full force and effect.

SECTION 20 – WAIVER AND ENTIRE AGREEMENT

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.

These Terms, together with our Privacy Policy, Refund Policy, and any other policies expressly incorporated by reference, constitute the entire agreement between you and Next Era Manuka Honey Skincare regarding your use of the Services.

SECTION 21 – ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights and obligations under these Terms as part of a merger, acquisition, sale of assets, corporate restructuring, or other business transaction, where permitted by law.

SECTION 22 – GOVERNING LAW

These Terms and any dispute arising from or relating to the Services will be governed by applicable laws of the United States and the State of California, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Where legally permitted, you agree that disputes will be subject to the jurisdiction of the state or federal courts located in California.

Nothing in this section limits consumer protections that cannot legally be waived.

SECTION 23 – CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes in our business practices, Services, legal requirements, or other operational reasons.

When we update these Terms, we will post the revised version on our website and update the “Last Updated” date.

Your continued use of the Services after the effective date of updated Terms constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

SECTION 24 – CONTACT INFORMATION

If you have questions about these Terms of Service, our Services, or our Text Messaging program, please contact us:

Next Era Manuka Honey Skincare

Website: nexteraskin.com

Email: pamelajones@nexteraskin.com

Phone: +1 318-957-1243

Mailing Address:
19433 Weiser Ave.
Carson, CA 90746
United States